What didn't you like about it? (yeah, the management, I know....suits are always boring)

The only thing we didn't like is our own unfamiliarity with jpg2000 and ecw compression. So we had to learn what works best and Michael Wolf at db&w was very helpful with that. The learning curve wasn’t that steep an undertaking though - so wasn't even an issue.

The management – hmm….. I can generally tell when a software or hardware company is giving us extra attention due to our name. With db&w – I can tell they are interested in supporting each customer big or small with the same level of dedication without favouritism. You can tell they are genuine in their desire to please and be helpful to their customers. They’re very professional.

Thank you so much David for saying this. Yes we actually do try to give the best support and we’re always happy with customers like cafefx, who come up with questions, since this is the only way for us to learn, where our weaknesses are, and how to improve our software and our service. We rely on our customers very much, in fact they teach us.

For those who don’t know, support at db&w is free, and we are working on making infiniMap Pro more accessible;-) 

Any special features you definitely want to see in the next version of infiniMap Pro? 

For me, I want to see it for Maya and xsi - so we can use it more on other projects that we are not doing in LightWave. Mixing and matching 3d applications is always a pain. I am a real fan of LightWave and continue to use it on the projects I supervise - but it has been eclipsed by other packages here for larger pipeline projects.

We would love to have an easier way of lining up the features of the image map with the geometry details. It is common to have 2 different sources for this original data and lining them up perfectly can be challenging. Also it would be nice to be able to use these high resolution maps for geometric and pixel displacements as well. High Dynamic Range image support could be useful in some situations as well.

We can at least promise you will get HDR support with the next point update.:-))

<< Prev - Next >>