Your infiniMap plugin license is tied to your specific LightWave dongle via a license code based on that dongle's internal number. The plugin license is locked to that specific dongle and cannot be moved or transfered to another. (We can't "undo" a license to your dongle.) If you have more than one dongle, make sure you chose which dongle to license carefully!

For more information on this topic please download our software license and limited warrenty agreement. You will find it in our download section. Please read this document carefully before downloading the software!

It's fine to have your software installed on multiple computers at once. This is convienient since you just need to move the dongle from one to the other to work on the different machines.

Beware of online software and auction sites selling software for too-good-to-be-true prices. If you question the legitimacy of a sale, contact us and we'll be happy to verify if the seller is legitimate or fraudulent.

If your dongle malfunctions or is replaced (for example changing from a parallel port dongle to a USB type) we will issue a new replacement code after verifying the exchange with Newtek/Newtek Europe/DStorm.